WE SHIP TO THE FOLLOWING COUNTRIES:

(Australia, Brunei, Singapore, Hong Kong, Indonesia, Malaysia, Taiwan, Thailand, India, South Korea, Japan, Philippines, Vietnam, New Zealand, Canada, United States & United Kingdom)

Local Delivery (Brunei):

We charge a flat rate of $1 for delivery throughout the entire country. Delivery will be free of charge on orders above BN$100.

International Shipping:

We charge a flat rate of $7 for shipping to Malaysia & Singapore and free shipping on orders above BN$100.

We charge a flat rate of $19 for shipping to Indonesia, Thailand, Philippines & Vietnam and free shipping on orders above BN$100.

We charge a flat rate of $35 for shipping to Australia, Hong Kong, Taiwan, India, Japan, South Korea & New Zealand and free shipping on orders above BN$100.

We charge a flat rate of $52 for shipping to United States and free shipping on orders above BN$150.

We charge a flat rate of $48 for shipping to Canada & United Kingdom and free shipping on orders above BN$150.

For all other countries, we do accept special orders. Please send an email to [email protected] should you wish to place an order.

Shipping Process:

Orders Received after 2:00 PM GTM +8 will be processed the next business day.

Orders are processed once they are placed. Please be sure to use the correct shipping info and select the correct size before completing your order.

We do not ship on Sunday and Public Holidays.

Delivery Time:

COVID19 – Please note, due to the current Covid-19 situation, deliveries may be subject to delays.

Please allow 3-5 working days for local delivery. For international shipping, please allow 10-12 working days of the order. If you still have not received your purchase after 2 weeks of your order, please notify [email protected] and provide your order details.

Kyoshinja Co. is not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes fees (if the package is shipped back because the customs payment was not paid we are not able to refund your order). We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact [email protected] if you have any questions.

Purchase for Personal Use:

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Colors:

We have made every effort to display as accurately as possible the colors of our products that appear at the www.kyoshinja.com. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Confirmation of Shipment:

Once your order has shipped, you will receive an e-mail letting you know that your order has shipped and tracking number will be included.

Import Duty & Tax:

Kyoshinja Co. does not take responsibility for any customs or import duty charges incurred for international deliveries. All charges are to be paid by the customer on delivery of order.

Custom policies vary widely from country to country, so please contact your local customs office for further information.